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Fraud Alert

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ALERT – Be aware that multiple search engines are currently displaying fake phone numbers for TruStage Life Insurance.  Should you need to contact TruStage, the correct phone number for their Customer Service Department is 800-356-2644.

Branch Closure

All credit union locations will be closed on Monday, Sept. 7 to celebrate the Labor Day holiday.  Drive-thru locations will be open for normal hours on Saturday, Sept. 5.  Remember to be alert to probable text and email scams over the long weekend.  Learn more in our Fraud Protection Center.

Outage Alert

5:28 pm – We are currently experiencing a phone system outage.  You can still text our Contact Center employees by clicking on the small green button at the bottom of every website page.  Troubleshooting is underway.  We apologize for the inconvenience.

Branch Closure

Juneteenth Closings – Over the long weekend we will be improving concrete drainage at the Buffalo Gap drive through facility. At that location only, the ATM will close at 5:30 pm on June 18 and the drive through lanes will close at 6 pm.  They will remain closed until Monday, June 22 at 7:30 am.       All other ATFCU locations will be closed on Friday, June 19 and will resume normal weekend hours on Saturday, June 20.  Thank you for your understanding.

Branch Closure

Memorial Day Holiday – All ATFCU locations will be closed on Monday, May 25 for Memorial Day.  Enjoy the long weekend!

Notice

The 76th Annual Meeting of ATFCU is tonight at the Abilene Convention Center.  Doors open at 6:30 pm and the business meeting begins at 7.  All members are invited.  Learn more on the Current Happenings page.

Notice

Attn: High School Seniors (and parents)!  The ATFCU Scholarship application process is open. Learn more about it on our Community page.  March 10, 2026 is the application deadline. ... Read more

Branch Closure

All credit union locations will be closed on Monday, February 16 to observe Presidents’ Day.  Learn more about how a Monday banking holiday might affect your expected transactions.

Notice

Winter Storm Impact – Our drive-through lanes are open for normally scheduled hours on Saturday, January 24.  If the weather or utility availability worsens, we will announce updates here and on our social media platforms.  Stay safe!

Notice

When is the best time for you?   Members are able to schedule appointments for most non-teller transactions. Learn more and we can start coordinating calendars! ... Read more

Don’t Get Caught Up in a Tax Return Scam!

rolled up money in a mouse trap

While we usually associate tax scams with the spring rush, tax-related identity theft is a year-round enterprise. Cybercriminals steal personal data months in advance, and many taxpayers don’t discover they’ve been targeted until the middle of the summer when unexpected notices drop into the mailbox.

To protect your household savings and your credit profile, you need to understand the two distinct ways a tax return scam plays out—and how to spot the warning signs before a predator traps your cash flow.

The Two Paths of Tax Return Fraud

In both scenarios, a fraudster gets their hands on your basic identifiers: your full legal name, Social Security number, and date of birth. Because tax software is completely automated, the scammer can completely fabricate your income, employers, and withholding details to generate a massive, fraudulent refund. From there, they take one of two paths:

Path A: The Direct Deposit Trap

The scammer routes the fraudulent refund to be deposited directly into your real checking account. Once the cash hits your ledger, the scammer calls or texts you while impersonating an IRS agent. They will claim that your refund was “mistakenly inflated” by an accounting error and order you to immediately return the extra funds using wire transfers, cash apps, or retail gift cards. In reality, the IRS never operates this way—that money is going straight into the thief’s pocket, and you will be left legally liable to the government for the fraudulent return.

Path B: The Stolen Refund Blockade

Instead of using your account, the scammer routes your stolen refund straight into their own anonymous account layout. When you finally go to file your legitimate tax return, the IRS system will automatically reject your filing, informing you that a return has already been processed under your Social Security number and the refund has already been collected.

Unfortunately, these scams are relatively simple for fraud syndicates to execute. They don’t need access to your actual W-2 forms; they only need your baseline data. Often, these details are harvested from corporate data breaches, phishing emails, or even bad actors willing to sell basic employee identity rosters over the web.

Your Year-Round Defensive Shield

You can drastically limit your household’s vulnerability to tax identity theft by turning these four security ground rules into permanent habits:

  • 🛡️ File as Early as Humanly Possible: The absolute best defense is speed. By submitting your legitimate tax forms early in the filing window, you automatically lock out scammers who try to use your Social Security number later in the season.
  • 🛡️ E-File with Secure Connections: Only use a trusted, private computer and a secure home internet network to submit electronic tax returns. Never use public Wi-Fi at a coffee shop or hotel lobby to file your taxes or log into financial dashboards.
  • 🛡️ Clean Up Your Digital Workspace: Once your taxes are successfully filed, move the digital PDF records off your computer desktop and onto an encrypted storage drive. Keep hard copies entirely locked down in a fireproof home safe.
  • 🛡️ Bypass Unverified Hyperlinks: Never click links or download attachments from unsolicited emails claiming to offer tax protection or mid-year refund updates. These links routinely house malicious logging software designed to record your keystrokes and deliver your credentials directly to a hacker.

The Emergency Reaction Plan

If an unexpected refund check or direct deposit suddenly lands in your checking account out of nowhere, do not spend it, and do not wire it away. Take control of your profile immediately: Procedural handling of a fraudulent tax deposit. Order is critical to avoid financial loss and satisfy federal reporting guidelines.

  • Leave the unexpected funds untouched in your checking account.
  • Call the official, verified IRS customer service line directly at 1-800-829-1040 to look up your real account standing.
    • Remember: the IRS will never demand that you settle a balance via a phone call, text message, or gift card transaction.
  • If the online system confirms a fraudulent filing has blocked your real return, call our team at 325-677-2274 so we can place defensive alerts on your checking profile.
  • Then, immediately notify the IRS Identity Protection Specialized Unit directly at 1-800-908-4490 to freeze the fraudulent file.

Because the scammers hold your Social Security number, you must treat this as total identity theft. Head straight to our central security index to access direct reporting links for the FBI and learn how to execute a free credit freeze across the three major bureaus: Fraud Resources.

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