USE CAUTION – We’ve heard numerous reports of phone fraudsters claiming to be from Apple, the Geek Squad at Best Buy, and Amazon. The callers are very persuasive and tell a story about needing to get remote access to your computer in order to fix a ‘problem’. Hang up on them. Unless you have made the initial contact, never share your personal information with anyone or allow them access to your computer.
There’s a new feature in digital banking that’s going to be a great help if you need to transfer money between your accounts at ATFCU and accounts you own at other financial institutions within the United States. We call it External Transfers and it’s ready to go in both mobile and desktop banking.
To get started, gather your account and routing numbers for the external financial institution(s). Ensure that the information is accurate. You’ll find the feature in the ‘More’ section of mobile banking and/or in the ‘Move Money’ section of desktop banking. Follow the prompts to enter the external accounts you wish to use.
Within a couple of days, the program will make two small transfers (less than $1) from your ATFCU account to the external account specified. When you next access the External Transfers screen, you’ll be asked to verify your external account(s) by entering the two transfer amounts. Once you’ve completed this step, you’ll be able to make one-time transfers or set up recurring transfers on weekly, bi-weekly or monthly schedules.
There is no charge when you transfer money from an outside account to Abilene Teachers FCU. If you’re sending money from ATFCU to an outside financial institution, a $4 fee is involved. Since the current domestic wire fee is $15, the use of external transfers offers considerable savings. External transfers can be scheduled on weekdays that are not federal banking holidays. They cannot be made on weekends.
For more information, please contact our Member Information Center at (325) 677-2274 ((800) 677-6770) or speak to a Member Services representative at any branch location.
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