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Financial Reference Material

ATFCU News You Can Use

This is what a texting scam looks like - Part 1 (updated 12-6-24)

Fraudsters love the Christmas season because they know that most people are distracted and not paying quite as much attention to what’s going on around them.  This particular scam circulated at least twice in December.  With a lot of people buying online, the scammers assumed that #TAG sounds generic and you might be fooled.

If a recipient taps on the link, he/she is taken to a fake “ATFCU” login page and asked to login. They enter their credentials and the page reports that they were typed incorrectly.  BUT, the scammer has logged the key strokes and can now access their digital banking account.

If you tapped on the blue link in this message, please get in touch with our Fraud Department at 325-677-2274 or 800-677-6770.  If you didn’t interact with the text, no action is needed.

Insider Tips –

  1. The telephone number at the top of the message is not the credit union’s phone number
  2. The specified website tem-sw.com is not our website address.  The scammer added Abilenetfcu to scare people into hasty action
Fraudulent text message on December 6, 2024.

This is What a Texting Scam Looks Like - Part 2

 Spoofed text scams now circulate almost constantly. A sample is shown here. The fraudster wants you to become alarmed and click on the supplied blue link.  Once you do so, you will be transferred to a page which will request personal information such as your Social Security Number, your online banking credentials or the last 8 numbers on your debit card.  If you receive a similar text, please delete it immediately.   If you accidentally responded to such a text and provided personal financial information, please contact our Fraud Department as soon as possible. This is one of those situations where time = money.

Insider Tips –

  1. Always pay attention to the phone number at the top of the text. +1 (929) 604-2500 is not the credit union’s number.
  2. Take a look at the sender’s name which is shown in blue – in this case it is cliocustomupholstery
Wording used in a September 30, 2024 text scan

This is What a Phone Scam Sounds Like

On a regular basis, fraudsters are calling or texting local residents and identifying themselves as members of the ATFCU Fraud Team (or some similar name).  They use scamming software to make it appear that the calls come from our main phone number, 325-677-2274. If you answer, you are told that a suspicious transaction has been charged to your card and that the credit union is investigating.  The caller then asks for the last 8 numbers on your debit card and may request your online banking credentials.

Please do not ever provide any of this type information to someone who calls you.  ATFCU staff members will never make this type of call because we use highly secure techniques to guard your financial identity – we do not need to request details.

If you have recently provided this type information to a phone caller, please contact our Security department as soon as possible.  They can be reached at 325-677-2274 or 800-677-6770.

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