5 Steps to Take After Being Hacked

pointing finger with the word hacked

Uh oh — you’ve been hacked! Luckily, there are ways to mitigate the damage and jumpstart your recovery process.

Step 1: Assess the damage

First, determine the damage. Unfortunately, one hacked password can be the gateway to multiple hacked accounts and even identity theft. Review your credit card and checking account statements for suspicious activity and try accessing your email, social media accounts and mobile devices to see if they’ve been hacked.

Step 2: Change your passwords

Once you know which accounts and devices have been hacked, change the passwords and PINs on them. For an added measure of protection, it’s a good idea to change the passwords on all your accounts that may hold sensitive information. Remember to choose strong, unique passwords for every account.

Step 3: Protect your credit

Dispute any fraudulent charges on your compromised account(s). If necessary, have the account(s) locked, or even removed.

Next, place a fraud alert on your credit reports. This serves as a red flag to potential lenders and creditors. Also, consider a credit freeze, which blocks potential lenders from accessing your credit report. This makes it impossible for the hacker to open new credit in your name.

Step 4: Alert the authorities

You can alert the FTC of a possible or confirmed identity theft at identitytheft.gov . You’ll also find a detailed recovery plan on the site to help you repair your credit and reclaim your identity.

Hacking is usually done remotely, but it’s still a good idea to let your local law enforcement agencies know about the breach.

Also, if you haven’t already done so, don’t forget to let us at Abilene Teachers FCU know what’s happened! If you’ve been hacked, give us a call at 325.677.2274 or 800.677.6770 to see how we can help.

Step 5: Proceed with caution

It’s important to keep a close eye on your accounts for the next month. Watch for suspicious activity on all accounts. If you spot any, be sure to let the account holders know and to follow the steps above.

If you’ve opted to go with a credit freeze, it will generally lapse after 90 days. If your accounts are determined to be safe now, consider opening new credit to jump-start the recovery of your credit health.

For more help and information check out our blog post on how to Fight Identity Theft.

Related posts

doctors mask lying on money

Beware of Stimulus and Tax Scams

This year is an absolute bonanza for scam artists, with tax filing season happening while stimulus checks are flowing out to almost every American. There’s so much government paper flying around that it’s easy for them to snare a few (or a few thousand) unwary victims. Don’t be one! Continue reading
rolled up money in a mouse trap

Don’t Get Caught Up in a Tax Return Scam!

Did you get an email from the IRS telling you something about your taxes? Get rid of it, because the IRS doesn’t do business that way! This is just one of the ways tax scammers prey on victims this time of year. Continue reading
Scam Alert

Scam Alert: Beware of Child Tax Credit Scams

The IRS is about to start issuing Child Tax Credit money, so of course the scent of government money draws scammers like flies. If you're eligible for the CTC, you don't have to do anything to get it. However, the IRS will have two online portals to update your personal information or income, and of course that's one of the ways the scammers will come after you. Continue reading