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Branch Closure

The credit union will be closed on Wednesday, November 11 for the Veterans Day holiday.  Our thanks to all who have served in the United States Armed Forces.

Notice

Free Shred Day on Tuesday, November 24.  Gather up outdated financial documents and bring them to the Antilley Road branch from 8:30 am – 12:30 pm on Tuesday, November 24. Shredding Services of Texas will be onsite to provide immediate document destruction.   This event is designed for individuals, as opposed to businesses or organizations. ... Read more

Notice

Halloween style reminder of the end of Daylight Savings Time

Branch Closure

All credit union locations will be closed on Monday, October 12 to observe Columbus Day.  Learn how a Monday banking holiday might affect your expected banking transactions.

Fraud Alert

TruStage Life Insurance Logo

ALERT – Be aware that multiple search engines are currently displaying fake phone numbers for TruStage Life Insurance.  Should you need to contact TruStage, the correct phone number for their Customer Service Department is 800-356-2644.

Branch Closure

All credit union locations will be closed on Monday, Sept. 7 to celebrate the Labor Day holiday.  Drive-thru locations will be open for normal hours on Saturday, Sept. 5.  Remember to be alert to probable text and email scams over the long weekend.  Learn more in our Fraud Protection Center.

Outage Alert

5:28 pm – We are currently experiencing a phone system outage.  You can still text our Contact Center employees by clicking on the small green button at the bottom of every website page.  Troubleshooting is underway.  We apologize for the inconvenience.

Branch Closure

Juneteenth Closings – Over the long weekend we will be improving concrete drainage at the Buffalo Gap drive through facility. At that location only, the ATM will close at 5:30 pm on June 18 and the drive through lanes will close at 6 pm.  They will remain closed until Monday, June 22 at 7:30 am.       All other ATFCU locations will be closed on Friday, June 19 and will resume normal weekend hours on Saturday, June 20.  Thank you for your understanding.

Branch Closure

Memorial Day Holiday – All ATFCU locations will be closed on Monday, May 25 for Memorial Day.  Enjoy the long weekend!

Notice

The 76th Annual Meeting of ATFCU is tonight at the Abilene Convention Center.  Doors open at 6:30 pm and the business meeting begins at 7.  All members are invited.  Learn more on the Current Happenings page.

Notice

Attn: High School Seniors (and parents)!  The ATFCU Scholarship application process is open. Learn more about it on our Community page.  March 10, 2026 is the application deadline. ... Read more

Branch Closure

All credit union locations will be closed on Monday, February 16 to observe Presidents’ Day.  Learn more about how a Monday banking holiday might affect your expected transactions.

Notice

Winter Storm Impact – Our drive-through lanes are open for normally scheduled hours on Saturday, January 24.  If the weather or utility availability worsens, we will announce updates here and on our social media platforms.  Stay safe!

Notice

When is the best time for you?   Members are able to schedule appointments for most non-teller transactions. Learn more and we can start coordinating calendars! ... Read more

You Might Be Talking to a Tax Scammer

man on cell phone

While most of us associate tax anxiety with the spring deadline, sophisticated tax scammers operate all 12 months of the year. Whether they are targeting summer extension filers, dangling fake “mid-year refund” bait, or trying to panic you into an immediate payment, their playbook relies entirely on fear and confusion.

The absolute best defense against a tax predator is recognizing their script. If an unexpected caller, text, or email uses any of these 10 classic traps, hang up or delete the message instantly—you are dealing with a fraud:

Category 1: The Irreversible Gift Card Demands

  • 🚨 “Your identity was stolen; buy gift cards to fix it.” If your identity has actually been compromised, purchasing retail gift cards will not recover it. Scammers demand gift cards simply because they are anonymous and untraceable.
  • 🚨 “You owe tax money. We will arrest you unless you buy iTunes gift cards.” In this scenario, the caller will demand that you read back the access numbers on the back of the cards, giving them instant, anonymous access to your cash.
  • 🚨 “You must make an immediate phone payment using our specific portal.” The IRS will never call you to demand an immediate payment over the phone, nor will they dictate that you must use a specific method like a prepaid debit card, wire transfer, or cryptocurrency.

Category 2: Fictional Laws and Empty Threats

  • 🚨 “If you don’t pay your bill right now, we will cancel your Social Security number.” This is a complete myth. Your Social Security number is a permanent federal record; it cannot be canceled, frozen, suspended, or blocked by law enforcement or the IRS.
  • 🚨 “This is the Bureau of Tax Enforcement. We are placing a lien on your house.” This sounds incredibly intimidating, except for one simple reality: the “Bureau of Tax Enforcement” is a completely fictional agency invented by scammers.
  • 🚨 “You owe the federal student tax.” Just like the fictional bureau above, the “federal student tax” is an entirely made-up invention designed to exploit young adults and college students.

Category 3: The Fake Contact Methods

  • 🚨 “This is the IRS calling about a massive overdue bill you’ve never heard of.” The IRS will never initiate first contact regarding an overdue tax balance via an unsolicited phone call or email. Official federal tax communication is handled strictly through the U.S. Postal Service.
  • 🚨 “This is a pre-recorded message from the IRS. Call us back or face immediate arrest.” The IRS does not leave automated, pre-recorded robo-voicemails on individual taxpayer phone lines.
  • 🚨 “Click here for more details regarding your missing tax refund.” The IRS never sends blind hyperlinks via email regarding your refund status. Clicking on an unverified link in an email like this will instantly inject malicious logging malware onto your personal device.
  • 🚨 “This is an official text message or social media DM from the IRS.” The IRS does not send text messages, slide into your social media direct messages, or use chat apps to request sensitive financial data. They communicate via traditional snail mail.

How to Take Action Safely

If you encounter any of these red flags, do not let an aggressive caller panic you into compliance. Take control of your household dashboard with these defensive boundaries:

  • 🛑 Bypass the Caller: If you are genuinely worried that you might owe back taxes, hang up immediately. Navigate directly to the official government website at irs.gov and use their secure, authenticated “Where’s My Refund?” or personal account tools to check your real standing safely.
  • 🛡️ File an Official Report: If you have been targeted by a tax impersonator, your report helps federal authorities track down their digital networks. Review our step-by-step reporting guide to safely notify the Treasury Inspector General and freeze your credit lines if you accidentally shared your Social Security details: Fraud Resources.
  • 📞 Call Your Local Team: If you ever find yourself sitting at your computer or standing in a store checkout line feeling uncertain about a strange financial demand, pause and call us first. Reach out to our local ATFCU team directly at 325-677-2274 or 800-677-6770 so we can look over your account history and keep your assets completely secure.

Stay observant, protect your personal details, and let’s keep the scammers entirely out of your wallet!

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