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Fraud Alert

TruStage Life Insurance Logo

ALERT – Be aware that multiple search engines are currently displaying fake phone numbers for TruStage Life Insurance.  Should you need to contact TruStage, the correct phone number for their Customer Service Department is 800-356-2644.

Branch Closure

All credit union locations will be closed on Monday, Sept. 7 to celebrate the Labor Day holiday.  Drive-thru locations will be open for normal hours on Saturday, Sept. 5.  Remember to be alert to probable text and email scams over the long weekend.  Learn more in our Fraud Protection Center.

Outage Alert

5:28 pm – We are currently experiencing a phone system outage.  You can still text our Contact Center employees by clicking on the small green button at the bottom of every website page.  Troubleshooting is underway.  We apologize for the inconvenience.

Branch Closure

Juneteenth Closings – Over the long weekend we will be improving concrete drainage at the Buffalo Gap drive through facility. At that location only, the ATM will close at 5:30 pm on June 18 and the drive through lanes will close at 6 pm.  They will remain closed until Monday, June 22 at 7:30 am.       All other ATFCU locations will be closed on Friday, June 19 and will resume normal weekend hours on Saturday, June 20.  Thank you for your understanding.

Branch Closure

Memorial Day Holiday – All ATFCU locations will be closed on Monday, May 25 for Memorial Day.  Enjoy the long weekend!

Notice

The 76th Annual Meeting of ATFCU is tonight at the Abilene Convention Center.  Doors open at 6:30 pm and the business meeting begins at 7.  All members are invited.  Learn more on the Current Happenings page.

Notice

Attn: High School Seniors (and parents)!  The ATFCU Scholarship application process is open. Learn more about it on our Community page.  March 10, 2026 is the application deadline. ... Read more

Branch Closure

All credit union locations will be closed on Monday, February 16 to observe Presidents’ Day.  Learn more about how a Monday banking holiday might affect your expected transactions.

Notice

Winter Storm Impact – Our drive-through lanes are open for normally scheduled hours on Saturday, January 24.  If the weather or utility availability worsens, we will announce updates here and on our social media platforms.  Stay safe!

Notice

When is the best time for you?   Members are able to schedule appointments for most non-teller transactions. Learn more and we can start coordinating calendars! ... Read more

4 Scams to Watch Out for During Major Online Sales

close-up of hands using a smartphone and credit card above a laptop with a digital lock overlay, illustrating secure online payment, fintech protection, ecommerce checkout, and mobile banking

Whether you are hunting for deals during mid-summer flash sales, checking off a back-to-school list, or gear-shopping for a family vacation, online shopping has become a daily routine. Unfortunately, major digital shopping events also spawn a massive season of highly sophisticated consumer scams.

Before you click “Add to Cart” on that next major discount, pull up your digital inspection lens and watch out for these four rampant shopping traps:

1. The Corporate Account Service Impersonation

In this scenario, a fraudster poses as a customer service representative from a massive digital retailer like Amazon. They will call or message you out of the blue to claim there is an urgent “problem” with your premium delivery subscription or recent order.

To fix it, the scammer will prompt you to download a seemingly harmless technical support app or utility onto your smartphone or computer. This is a remote-access trap. The second you install it, they gain full viewing control over your screen and will instruct you to log into your mobile banking layout so they can steal your credentials right out from under you.

2. Order Verification Phishing

This trap lands directly in your inbox or text messages. You receive a highly polished, official-looking alert claiming you must urgently “verify your profile details” or “confirm a high-dollar purchase” that you have no memory of making. Out of sheer panic, many shoppers click the embedded blue link and type in their full billing details, delivering their data straight to a hacker’s database.

3. The “Delivery Issue” Text Trap

As packages fly across delivery networks, scammers blast out mass text messages pretending to be from UPS, FedEx, or the U.S. Postal Service. The text claims a package is permanently stalled due to an “incomplete address” or an unpaid “re-delivery fee.” Clicking the tracking link routes you to a fake domain designed to harvest your debit card digits and open the door to identity theft.

4. The Non-Delivery Marketplace Scam

This fraud occurs during peer-to-person retail transactions on social media marketplaces or unverified discount websites. A private seller list an incredibly desirable item at a crazy-low price. The second you send an electronic payment via an instant cash app or digital transfer, the seller deletes their profile, blocks your account, and completely vanishes—leaving you with an empty checking account and a package that will never arrive.

Your Digital Shopping Defense Manual

To enjoy the convenience of online shopping without walking a financial plank, turn these six safety ground rules into standard shopping habits:

  • 🛑 Never Let an Inbound Call Drive Your Actions: Never provide your personal financial details or account passwords to an incoming caller. If a retailer claims there is an issue with your account, hang up completely. Navigate independently to their official website, log into your secure profile dashboard, and check your message center directly.
  • 🛑 Recognize Our Local Verification Rules: Let’s be entirely frank—Abilene Teachers FCU employees will never call or text you out of the blue to demand your full digital banking password, your login ID, or the last four digits of your Social Security number to verify a transaction.
  • 🛑 Audit New Retail Sites Thoroughly: When shopping with a brand-new online vendor, do a quick background check. Look for a verified physical corporate address, an active customer service telephone line, and review the site text carefully for weird spelling or grammar errors which indicate a rushed, fraudulent site layout.
  • 🛑 Insulate Your Device Settings: Keep the built-in privacy and spam-filtering features on your smartphones and personal computers set to their highest restrictions to automatically block incoming phishing domains.
  • 🛑 Bypass Unverified Tracking Links: Never click blind tracking hyperlinks embedded in unexpected text threads or unsolicited emails.
  • 🛑 Let Logic Rule Your Wallet: Don’t let your heart overrule your head during a fast-paced flash sale. If an online deal looks entirely too good to be true, it is almost certainly a trap. Stick to reputable vendors who have an established consumer footprint to protect.

Protect Your Spending

If a recent online purchase leaves you feeling uneasy, or if you realize too late that you typed your card details into a suspicious web page, speed is your best defense.

Log into your ATFCU mobile app to instantly toggle your card “Off” in your Card Management screen, then call our local fraud specialists directly at 325-677-2274 or 800-677-6770. We are right here to lock down your profile, monitor your transactions and keep your hard-earned assets safe!

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