Helpful Hints for Debit Cards

White wooden signpost with four arrows - "advice", "support", "guidance", "assistance".

Advice From the ATFCU Card Processing Team

Did you know that the ATFCU card processing team works right here in Abilene?  At the Antilley Road branch, to be exact.  This hard-working group manages the tasks associated with more than 47,000 debit and credit cards.  When you have a card question, you speak directly to one of these experienced team members. They’ve compiled a list of helpful hints that will help us all avoid trouble in the plastic card world.

  1. Always, always carry a second form of payment, JUST IN CASE
  2. Free trials are not free.  Read the tiny print before signing up.  Then read it again.
  3. Use our free Card Management feature to turn your card on and off, set transaction limits, and establish alerts to monitor card usage.
  4. Be extremely careful with money transfer apps. Never use Venmo, PayPal, Cash App or Zelle to send money to anyone you don’t know personally.
  5. There are many different reasons why a card transaction may decline – it’s not always due to lack of funds. Give us a call and we’ll figure it out together.
  6. Avoid clicking on ads found in social media.  They often lead to dubious websites selling inferior products.  If you like what’s being advertised, look up the real website (if it exists).
  7. In fact, avoid clicking on ads, even on the websites of highly reputable media, such as USA Today or the New York Times.  Digital ads on such sites are managed by third parties and are not verified for trustworthiness.  The best thing to do is navigate directly to the site you’d like to reach.
  8. Do your research about a merchant or website BEFORE making a purchase or entering your card information online.
  9. If it sounds to good to be true, it probably is.
  10. Always cancel your subscription with a merchant when you no longer wish to use their services.  Blocking your card isn’t the best solution.
  11. If you notice your card is missing, or even just misplaced, use Card Management to turn it off, then report it ASAP. Don’t wait it out to see if any charges show up.  If you find your card, it can easily be turned back on.
  12. If you are questioning a particular charge, your fastest route is to reach out to the merchant.  Many times they can resolve the issue.

Related posts


lady about to clean

Spring Clean Your Finances

Your closets and tool shed aren’t the only things that could use a good spring cleaning this year. How about taking a look at your finances, too? It’s not as much fun as cleaning out the attic and finding treasures, but think of all the treasure you’ll amass once you’re out of debt and you can afford vacations again! Continue reading
man pumping gas

Why are the prices so high now?

We’re just coming out of a pandemic, and now it looks like the next epidemic will be…inflation. Prices are up everywhere, on everything, but why? There’s not just one reason. So, for now, trim your discretionary expenses, look into tactics like couponing and shop sales as much as possible, buying only what you absolutely need. You’ll make it! Continue reading
man putting hundred dollar bills in breast pocket

12 Steps to Financial Wellness – Step 7: How to Pay Yourself First

One of the truest secrets to financial wellness is paying yourself first. This means setting aside money for emergency funds and short- and long-term savings goals. Keep an eye on your spending, and trim where you can to make faster progress. As you go along, check in periodically to make sure you’re making the progress you want. Continue reading