NO Data Breach at Abilene Teachers FCU

Over the weekend of July 28-29, several ATFCU members filed police reports detailing unauthorized withdrawals from their accounts. News stories on Monday, June 30 erroneously stated that Abilene Teachers FCU had a data breach. This is not the case.

As details emerged, the most likely explanation is that a card skimming operation was running in Abilene during the time period in question. The Abilene Police Department is actively investigating and the credit union is assisting as requested.

Over the weekend card skimmers were placed on gas pumps and possibly ATM's in local convenience stores. Information captured by the skimmers was manipulated to produce fraudulent cards which were then used to withdraw funds from consumer accounts. Despite news reports, the scheme was not limited to Abilene Teachers FCU members. Rather, our members were the most vigilant and the first to report.

If you recently used your ATFCU debit or credit card for any purpose at a local convenience store (including checking your account balance) please monitor your account carefully. We encourage you to use our app or online banking for this purpose as our Call Center is quite busy. Should you see an unauthorized withdrawal, contact our Plastic Cards department at 677-2274 or 800-677-6770.

Don't worry! Members are not responsible for fraudulent transactions made on their accounts. Please notify us promptly of any suspicious activity.

Free Shred Day July 26, 2018

It's summertime and the shredding is easy.  Now's a good time to get rid of outdated documents containing personal information. The Shredding Services of Texas truck will be onsite at 2801 N. 6th Street from 9 a.m. until 1 p.m. to securely shred as you watch.

Due to expected high demand, we ask each participant to limit themselves to three file boxes or two garbage bags of paper.  This event is intended for individuals only rather than small businesses or nonprofit organizations.

To save time, please remove all plastic from your documents prior to arrival. Staples and paper clips do NOT need to be removed.

For additional information, please contact our Member Information Center at 677-2274.

Password Security Upgrade April 25, 2018

To more securely protect your digital identity, we are upgrading our password security requirements on Wednesday, April 25. Digital banking passwords are currently required to be at least 6 characters long. Beginning on the 25th, the minimum will be increased to 8 characters.

Password parameters are as follows:

  • Passwords must be at least 8 characters and no longer than 32 characters
  • Passwords can be composed of letters, numbers, and select symbols
  • The acceptable symbols are @ $ _ - = . ! ~ # )
  • Passwords cannot be purely alphabetic, purely numeric, or purely symbolic. Characters must be chosen from at least two of the specified categories
  • Passwords cannot be the same as (or even a portion of) your username
  • There are no capitalization requirements

Members needing to upgrade their passwords will be notified at their first login after 10 a.m. on April 25. Prompts will be provided for assistance.

If you already know that your password is too short, you can change it ahead of the deadline. Select 'My Settings' in either the app of desktop version of digital banking and make the changes on the resulting page.

Please contact our Member Information Center at 677-2274 or 800-677-6770 if you have questions or would like additional information.

Body Armor for Barco

Abilene Police Department Staff with Canine Officer BarcoBarco, the newest K-9 officer in the Abilene Police Department, was introduced to the public on July 24 at the Antilley Road branch. He was purchased with funds donated by Abilene Teachers FCU after the APD unexpectedly lost two dogs in February.

During the introduction APD Chief Stan Standridge explained that K-9 officers require custom made body armor to protect them in possible gunfire situations. While the department has canine armor for German Shepherds, the latest three canine additions are Belgian Malinois, a slightly smaller breed less prone to hip dysplasia. Each set of armor costs about $750.

Credit union employees decided that we needed to protect Barco. In exchange for weekly donations during October, each donor was allowed to dress casually throughout the month. Huge success!  A recent donation of $2,290 will buy armor for Barco and two of his closest friends.

Good Dogs!

 

Newsletters

Stay up to date on the latest credit union happenings. Use the links below to view our most recent newsletters.

April 2018 Newsletter - 10 Years on Tenth, Vehicle Resource Center, Scholarships Available, Annual Meeting

January 2018 Newsletter – MX Money Management, Updated Contact Information Requested, Turbo Tax

October 2017 Newsletter - Barco's Welcome to Abilene, Skip-A-Pay, Scholarship Recipients

July 2017 Newsletter - GAP w/Deductible Assistance, Stranger Danger Fraud Alert, Discount Tickets