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Contáctenos

Personas reales en Abilene respondiendo a tus preguntas

Visite nuestra sucursal por teléfono, chat o video: usted elige cómo comunicarse


Abilene Teachers FCU offers a several communication platforms.  Members can choose between phone, chat, audio, and video when needing to resolve a problem or ask a question.  Whether you’d like to apply for a loan, get help with online banking, or clarify a situation, we’ve got you covered.  Our staff is local and can perform many transactions without transferring your call.

Encontrarás un verde “Hablemos!” en la esquina inferior derecha de cada página de nuestro sitio web. Haga clic en la burbuja para iniciar una conversación. Si la burbuja no está visible durante el horario comercial, nuestros representantes están atendiendo a otras personas y deberían estar disponibles en breve.

Prefer to Text? We Hear You


  • Member Contact Center

    Member Contact Center

  • Card Processing Department

    Card Processing Department

  • eServices Department

    eServices Department

  • Fraud Department

    Fraud Department

  • Lending Department

    Lending Department

  • Member Account Center

    Member Account Center

  • Member Resolutions Department

    Member Resolutions Department

  • Member Services Department

    Member Services Department

  • Mortgage Department

    Mortgage Department

Texting Number

  • Member Contact Center

    325-677-2274

  • Card Processing Department

    325-738-1199

  • eServices Department

    325-738-1198

  • Fraud Department

    325-738-1197

  • Lending Department

    325-738-1191

  • Member Account Center

    325-738-1195

  • Member Resolutions Department

    325-738-1102

  • Member Services Department

    325-738-1193

  • Mortgage Department

    325-738-1192

Best For Questions About

  • Member Contact Center

    General Credit Union Information, Personal Account Information, Which Department Should I Talk To?

  • Card Processing Department

    Lost or Stolen Debit/Credit card, Denied Transactions, Debit/Credit Card Disputes, Debit/Credit Card PIN # Reset

  • eServices Department

    Digital Banking Assistance, Bill Payment Assistance, Card Management Assistance

  • Fraud Department

    Phone Scams, Text Scams, Any Suspected Fraudulent Activity1, If You Think You Responded to a Scam

  • Lending Department

    Auto Loans, Consumer Loans, Auto Titles, GAP Coverage, Credit Life/Credit Disability Insurance, Loan Maintenance

  • Member Account Center

    Stop Payments, Statement Research, Account Research, Unrecognized Transactions

     

  • Member Resolutions Department

    Past Due Loan Payments, Loan Payment Arrangements, Payment Assistance, Extenuating Hardship

  • Member Services Department

    New Membership, New Accounts, Death of a Member, IRAs, Youth Savings, Share Certificates(CDs), TUTMA Accounts, Power of Attorney

  • Mortgage Department

    Home Equity Loans, Home Mortgage Loans, Mortgage Servicing, All Real Estate Transactions

Información de contacto adicional


  • Contáctenos

    Números de teléfono

    325-677-2274 o 800-677-6770
    Disponible de 8:30 a. m. a 6:00 p. m. (hora central) en días hábiles habituales

  • Tarjeta de débito perdida y robada

    Tarjeta de débito o crédito perdida o robada

    Horario de atención: 325-677-2274 o 800-677-6770
    Horario no comercial: Tarjetas de débito: 866-664-9364
    Horario no laboral: Tarjetas de crédito: 888-999-7721

    Utilice la función ADMINISTRACIÓN DE TARJETAS en la banca móvil o en línea para desactivar su tarjeta inmediatamente.

  • Contáctenos

    Text or Email

    For general questions, text 325-677-2274. For more specific inquiries, please use a number from the list above. Please direct emails to [email protected]. Phones and email are monitored from 8:30 am to 6 pm (Central) on regular business days.

  • Cajero telefónico

    Desactivar la Banca Digital

    Para desactivar su cuenta o perfil bancario digital, utilice el formulario de contacto que se encuentra en esta página y seleccione "Otra pregunta" en el asunto. Si recibía estados de cuenta electrónicos, descárguelos e imprímalos antes de solicitar la desactivación de la cuenta.

  • Fax

    Números de fax

    3849 Antilley Road – 325-676-0515
    2801 N. Calle 6 – 325-795-4761
    2555 Buffalo Gap Road – 325-695-6847
    1181 EN Calle 10 – 325-672-0740

     

  • Correo

    Dirección de envio

    Profesores de Abilene FCU
    Apartado postal 5706
    Abilene, TX 79608

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Formulario de contacto

  • Este campo es para fines de validación y no debe modificarse.

Divulgaciones

1 Excludes debit or credit card disputes