If you believe that your identity has been stolen, we urge you to take the following actions as quickly as possible.

  • Contact ATFCU immediately at 677-2274 or 800-677-6770.
  • Contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file. It is not necessary to contact all three because they share fraud information.
    • Equifax
      800-525-6285
      P.O. Box 740250
      Atlanta, GA 30374
    • Experian
      888-397-3742
      P.O. Box 1017
      Allen, TX 75013
    • TransUnion
      800-680-7289
      P.O. Box 6790
      Fullerton, CA 92634
  • Contact all creditors as quickly as possible and follow up each conversation with a letter. Include credit card companies, retailers, utility companies, and other financial institutions.
  • Close online accounts and open new ones using new passwords and PIN's.
  • File a report with your local police or the police where the theft took place. Make multiple copies of the report in case creditors need proof of the crime.
  • File a complaint with the Federal Trade Commission at the Identity Theft Hotline, toll free at 877-438-4338.
  • Ask your creditors if they will accept the Federal Trade Commission's ID Theft Affidavit. The affidavit allows consumers to report identity theft to several companies simultaneously. You will find the form, along with a complete action plan at the FTC’s Identity Theft Recovery site.
  • If it appears that someone is using your Social Security Number, contact the Social Security Administration at 800-772-1213.

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