Q: Are my deposit accounts NCUA insured?
A: Yes! Each individual customer's account is federally insured by the National Credit Union Administration up to $100,000 per account.
Q: How do I set up Direct Deposit of my payroll check?
A: After your checking application has been approved, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.
Q: How do I set up Direct Deposit of my Social Security check?
A: After your checking application has been approved, you will receive our routing and transit number and your account number. Simply contact us, and have your Social Security Number and account information available to set up your direct deposit right over the phone.
Q: Can I get information about my account by phone?
A: Yes! Account information is available with our Member Service Representatives during business hours at any of our offices or ask about our Info Line Program for automated account information 24 hours a day.
Q: What products can I apply for online?
A: Check out our Applications Page to see which services you can apply for online.
Q: Do you offer IRAs?
A: Yes we do offer IRAs. To see what we currently offer, visit our Savings page.
Q: Is interest paid on my Share Draft account?
A: Yes! ATFCU Share Draft Accounts earn interest. There are minimum balances to earn interest, but there are no overall minimum balance requirements.
Q: Can I open an account if I don't live in the United States? What if I live in the United States but am not a citizen yet?
A: As long as you qualify for membership under our qualification guidelines, you can become a member regardless of your address. This also is true for current members that move out of the country.
Q: Can I do all of my banking with you?
A: Yes! Thanks to the convenience of Direct Deposit, Online Banking, Bill Payment Services and ATMs, everyday financial activities can be performed on your own time. Contact us with questions about your financial management needs.
Q: Can I look at all of my transactions at any time?
A:Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!
Q: How frequently is my information updated?
A: Your account information is updated every business day with new transactions that posted to your account the previous day.
Q: Are wire transfers possible to and from my checking account?
A: Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Contact us for details.
Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. Contact us for details on a method that's best for you.
Q: When do I have access to use online Home Banking?
A: With online banking, you have access
to your account information 24 hours a day, 7 days a week!
|
